Order Processing
Orders are processed within 2-4 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We offer reliable shipping via trusted courier partners. Standard delivery typically takes 2-5 business days within Peninsular Malaysia. Delivery times to East Malaysia may vary.
Shipping Costs
Shipping fees are calculated at checkout based on the weight and destination of your order. Occasionally, promotional free shipping may apply.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing the tracking number and courier details for real-time updates.
Delivery Issues
If your package is delayed or lost, please contact us promptly at vprsworld@gmail.com. We will assist in resolving the issue as quickly as possible.
Shipping Restrictions
Due to legal restrictions, some products may not be shipped to certain locations. We reserve the right to cancel or refuse orders that violate shipping policies.